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October 28, 2009

Half-baked but not half-assed: Sharing your idea with others








(while we are on the subject of baking, we thought we would tempt you with Erin McKenna's delectable cookbook!)








Recently I read a great post by Charlie O’Donnell called Never Too Early To Talk. I was intrigued because this is a topic we talk a lot about with IGC members who are sometimes hesitant to share their idea before it is “ready” or for fear it will be stolen. I really liked what he said about the importance of feedback and the strategic role that it plays in the formation of your venture.

Two points that I would add -

We believe that when you cut yourself off from this kind of early stage feedback you have essentially set yourself up to run your business reactively. Done this way, you will inevitably launch your venture and then spend most of your time adjusting and changing things based on other people’s feedback, insights, and suggestions about things that could have been known before hand! Don’t get me wrong, much of running your business will be about adjusting and changing things based on feedback but it should be feedback from customers and the marketplace and about the kinds of things you couldn’t have known without trying them first.

Another benefit of sharing is that it actually allows you to informally engage others in your venture and get them emotionally invested in your success. Perhaps they could play critical roles down the line (investor, advisor, staff) or maybe they will *just* serve as champions, cheerleaders, and connectors for your venture. It is easy to forget just how much people love knowing the back story and being part of something!

As Charlie talks about & as we agree, much of the hesitancy that people experience is really an extension of their desire to perfect their idea or make sure their idea “ready” before sharing. They want all their ducks in a row. Rather than be in a position to ask questions about their idea with and to other people, they want to be in a position to answer any questions someone else might have and to be ready to “defend” – for lack of a better word - their idea.

I can completely relate to this and have at times in the past felt that how “air-tight” my idea was also correlated with:

1) my respect for the other person’s time {if I have asked for your time the least I could do is thinking through my idea enough to see if it holds water}


2) how smart I was {what hadn’t I thought of?!}


3) how good the idea was {see, not much room for improvement!}

It is these times that I have to push myself to see that half-baked really doesn’t mean half-assed. In fact, it is better to positioning to say:

here’s what I’d like to do” or “I think there could be a real opportunity to

and then say:

Given your (experience, insight), I’d love to get your thoughts.
Do you think it could work?
What am I missing?
What might you suggest doing differently?
What would your concerns be?


Half-assed is really not bothering to ask for feedback. Half-assed is not taking the time to involve others in a proper tire-kicking of the idea. Half-assed is thinking that you already know all that your venture will need to know.

{side note: in this case, not being half-assed doesn’t make you an (whole) ass – where in the heck does that phrase come from anyway?}


October 27, 2009

The Business Break-up: Conversation Required























There comes a time in many business relationships when it just isn’t working out anymore. Either you no longer want to work with your client or you sense that your client many need a different resource/service/etc. They say breaking is hard to do. Yes, it is uncomfortable and something that you would like to avoid altogether.

Enter email, texting, voicemail. It is amazing to me how people use and abuse these forms of communication especially when it comes to the break up. If you have had a relationship with a client, even a tenuous one, emailing, texting or leaving a voicemail to break up with your client is NOT a professional way to end the business engagement. (The only exception, perhaps, is one that requires legal intervention.)

In any other case, it seems only reasonable and adult-like to either pick up the phone or meet in person– as awkward as it may be. Just like in dating – breaking up via technology is lame.

We admit it is tough to uphold this standard (sometimes a piss off text seems like just what the doctor ordered) and to take the time out to handle things in the best way possible. But, let’s be clear! When breaking up IS a necessary end, it is important to do it right - that is to say professionally and respectfully and with a CONVERSATION.

Let’s discuss all the benefits of a conversation:

1. It demonstrates your respect for the customer & the work you have done together in the past

2. It demonstrates the respect that you have for yourself as a professional and your commitment to handle things as such

3. It may provide an opportunity for feedback (constructive or perhaps otherwise)

4. It may provide an opportunity for you to make referrals (for the client to work with someone else or for the client to refer you to others)

5. It allows for professional closure

Emails and texting are INCREDIBLE means of communication but all “relationship defining conversations” (especially those that end the relationship) should happen voice-to-voice or face-to-face.

It is more important to behave like a mensch for you and your business in the long run.
posted by Amy Abrams

October 23, 2009

Fail Harder! A Point Beautifully Made



I learned of this project via SwissMiss & love it. The mural was made by Wieden + Kennedy 12


What a beautiful and interesting way to illustrate a very important point!

October 22, 2009

Well Said/Worth Reading - Article Round Up














(journal from the Archie Grand series I love)





Here are some articles and posts on our mind this week. Would love to hear your thoughts on them.






Kiva: A Cautionary Tale for Social Entrepreneurs? by Timoth Ogden on HBS Conversation Starter





LADIES!

we (and our wants and needs) are really making the news circuit this week...here's just a few highlights


Happy Hunting – by Rebecca Mead at NewYorker.com
think piece/interview with Michael Silver, co-author of “Women Want More: How to Capture Your Share of the World’s Largest, Fastest-Growing Market.”


When We’re Equal, We’ll Be Happy by Judith Warner @NYTimes


A Quiet Storm: What Women Want Now by Nancy Gibbs in Time


happy reading!

October 20, 2009

Entrepreneurship continues to be a preferred professional destination for women














(photo courtesy of Simon Le)


IGC member and speaking coach extraordinaire, Jezra Kaye, brought to our attention the fact that it is National Women in Business Week (yahoo!) and in the process let us know about a really interesting organization Moms Rising.

The piece that Jezra sent was Kristin Rowe-Finkbeiner’s post Woot! 23 Million Employed by Women-Owned Businesses, which thoughtfully highlights and documents the draw of self-employment and entrepreneurship for women who are dissatisfied by current professional options. We are clearly on the same page and this is something we often write and talk about – most recently, Entrepreneurship for the Rest of Us May Also Be Employment for the Rest Of Us.

An excerpt from Kristin’s post:

Many are asking, “Are you surprised by how quickly the number of women-owned businesses has been growing?” Our answer? Well, no. Moms know that the general lack of workplace flexibility, family leave, sick days, and affordable and high quality childcare in most companies can make worklife balance a nightmare. Plus the fact that women are paid 77 cents to a man’s dollar, and moms are paid just 73 cents to a man’s dollar is a strong incentive for business ownership. So, we’re not surprised that many women are taking their education and skills to Main Streets and boardrooms across our nation to do it their own way. In fact, women-owned businesses are more likely to offer supportive, family-friendly benefits like flex-time, family leave, sick days, and profit sharing!

With these stats in mind, it’s no wonder an increasing number of women are taking matters into their own hands and starting their own businesses where they can pay themselves equal pay for equal work, and also provide family-friendly policies in their own workplaces.
Read the rest here...


We believe that working for yourself is an increasingly important skill for women to learn, as entrepreneurship and self-employment are increasingly becoming the professional destinations of choice.

In Good Company Workplaces is committed to teaching women and girls this craft and all that comes with it (so that women can really create work that works for them) and also to highlighting the range of entrepreneurial experiences that exist (Entrepreneurship for the Rest of Us).

If you want to begin learning the best practices involved with working for yourself you can join us for two upcoming seminars that we are holding for Global Entrepreneurship Week. They are free and open to the public, though an rsvp is necessary.

October 19, 2009

Think Big. Start Small.










(photo courtesy of Helena Comella)








Oh, how easy it is to get ahead of ourselves!

As soon as an idea strikes, we picture ourselves running a hugely successful enterprise with all the bells and whistles only to lose all motivation when the reality of all the work involved sinks in. For me, the experience is quite like that of a balloon. One minute I am all pumped up and the other I am looking saggy, sad and deflated.


Perhaps there is something to the saying "walk before you run" after all. Case in point, meet my friend, Dana. She is looking to re-enter the work force. She is interested in starting her own business. She knows she loves art, music, nature and traveling. She is incredible with kids and she loves teaching and educational philosophy. Oh, did I forget to add she is one of the most creative people I have ever met? So I suggest that she starts teaching a class for kids that combines music, art, nature and has themes around traveling the world. I know I would sign my kids up for her class in a heartbeat.


Yes, she says, I have taught a few classes at my house like that in the past and they sold out right away. I loved teaching them.

I scratch my head; she scratches her head. And then she tells me that her real dream is to have a whole center with creative classes for children and parents. She has so many ideas around this center. But she says she doesn't have the money or experience to start a center like this right now. She starts to look totally overwhelmed and I watch her experience the balloon phenomenon right before my eyes.


I scratch my head again and say, “Why don’t you start by teaching one or two classes again?” From my perspective, this would be a great way to get the ball rolling. You will start to gain a following, you will start to be known in your community, you will learn what you enjoy (is it the teaching, is it training other teachers, is it developing the curriculum, is it planning for the development of a larger business, etc.). You may also be approached by someone who has the same vision for the center and wants to partner. She smiles.


As we have written about in the past, there are at least 30 different potential futures for every business. (Some are right for you, some are not. You may lean towards a particular outcome at first, only to love another farther down the pike.) But it is important to recognize that the beginning of anything is small. And, futures, even the potential ones, only really exist once you take that first step.


Instead of trying to get ahead of yourself, stay out of your own way. As we like to say: Start small, dream big and enjoy the ride - there will be many unexpected twists and turns along the way.


-Amy Abrams

October 14, 2009

Recipe for DIY Success: 2 books that inspire a "can do' attitude




















The upside about the down economy is that it has forced many of us to get creative, learn to do more with less, and has inspired a ‘I can do it myself’ attitude in least crafty of us.

Two new books will aid our creative efforts tremendously. Both well-designed and timely, The Cosmetic Cookbook and Remake It Home ensure that we will continue to live in style despite a smaller budget.


The Cosmetics Cookbook
“The Cosmetics Cookbook is a recipe book that contains over 50 simple recipes that you can create at home to beautify and restore health to your skin, hair and entire body using only natural ingredients. The book is divided into several sections such as facial saunas, facial cleansers, tonics and fresheners, masks, hair repairs, and entire body. Each section is introduced with an explanation of its importance and is then followed by several recipe choices. This is an exciting book for women and men of all ages who want to learn how to restore and maintain healthy skin and hair by creating recipes at home using ingredients that are natural, inexpensive, and that can probably be found in any kitchen.”
A few sample receipes can be found here
Amazon Link


Remake it Home: The Essential Guide to Resourceful Living
“Perfectly suited to the spirit of our times, this book is a spare yet stylish guide to living without wastefulness. It chimes with today’s consumer and design trends toward cost-consciousness and environmental awareness, and shows how to live stylishly by reusing and repurposing rather than buying new. This book aims to inspire a sophisticated audience not yet prepared to sacrifice great design or good style by showing both exceptional designs by leading product designers as well as offering ideas for projects we all could, and perhaps should, create.”
Found via Cool Hunting
Amazon Link


October 13, 2009

Early Fall Article Roundup




Pieces and posts that are well said & worth reading!









Twitter is a pulse, but it is a biased one
Article on the Twitter gender gap from Paid Content.


From HBS blogs - Conversation Starter.


From NY Times blogs.


The continuing job crisis is hitting young people especially hard-damaging both their future and the economy - from Business Week


From Scott Anthony HBS blog

From HBS Conversation Starter Blog by Jodi Glickman


The Femme Den points to an array of products that smartly and subtly consider women in their design - from Inc Magazine


30 under 30: Startup Secrets
Tips from America's Coolest Young Entrepreneurs in Inc Magazine.


Business Makeover in Fortune Small Business.

Wild About Wild Things!



I love all the "Where The Wild Things Are" tie-ins that are popping up!


These outfits are from Opening Ceremony (via Cool Hunting)



I wonder if this can eclipse Twilight-mania.
UPDATE: I just read a really interesting Newsweek interview with Marice Sendak and Spike Jonze about the story and the film.

October 12, 2009

Imitation is the highest form of flattery? Business competition and the role of personal best












(photo courtesy of Julien Lanthier)


I say that I don’t like competition, at least in its traditional sense. I hate keeping score even when playing board games and I am not motivated by the thought of beating others out to win something. I hate watching championship games because I always feel so sad for the team that doesn’t win but that gets stuck in the midst of their opponent’s victory celebration. (Last fall I was the only person in Philadelphia who had sympathy pains for the Tampa Bay Rays when the Phillies won the World Series).

It is an odd perspective given the fact that I was an athlete when I was younger and a very “competitive” swimmer. Many folks I swam with have gone on to be in the Olympics and it was a very important part of my life (until I was sidelined by reconstructive shoulder surgery). However, I think it was swimming’s unique form of competition that influences my business ethics today.

Swimming is primarily an individual sport and one that is focused on achieving your personal best. It was better to come in 3rd and “drop” 1 second off your best time than it was to come in 1st at a slower pace. That is why it was so important to swim with people that were better than you – they made you perform at your best. And when the race was over congratulations were shared in the form of a handshake, high five, or hug.

To this day performing at my personal best is what is important and motivating to me. Maybe that works out because I have such high standards and expectations but it is an orientation that feels honorable and honest. However, it runs contrary to some business advice that you may read or hear. I know others that are fiercely competitive in their marketplace and who indulge business rivals (read this funny Fast Company business frenemy piece) or who subscribe more to an ‘”it’s all fair in love and war” type orientation.

At IGC we talk a lot about the value of collaboration and how it is really important to have a relationship with those who are seeming competitors or who are in the same market place. Why? Well because your business or service is not for everyone, and people will find the best solution that works for them, and sometimes it’s important to have referrals, and you can learn a lot from those who do similar work to you (best practices, industry trends, what to expect). And, most importantly, good competitors improve the marketplace and make you perform better.

We are not oblivious to the potential awkwardness involved in these relationships and certainly don’t advocate giving away the secret sauce, but we genuinely believe that there is a lot to be gained from collegial collaborative relationships. We have written about Competitor Etiquette before.

And it is not just lip service either. We enjoy strong relationships with networks such as Ladies Who Launch and Collective-E and we support lots of other members who also work to educate women entrepreneurs. And we are not the only place in town that offers shared space…there is a whole co-working movement…and there are plenty of respectful ways to maintain a relationship with other providers. Newer establishments have even gone so far as to give us a respectful “heads up” call before they open just to keep us in the know. We have had meetings with lots of other space owners.

So, why do I bring this all up? Well, given that these are my beliefs, I sometimes struggle with the appropriate way to handle behavior that appears deceitful.
(I say appears not because I am nice but because I am smart enough to realize that you never know the whole story)

What do you do when a local business begins to offer a service nearly identical to yours and even uses the same language to explain it? And when you learn that it is a former member who will be “helping” them by doing sales, marketing, and programming?

I am not so bothered by this other business offering shared workspace, as it is unlikely that their members would have used our space and because I believe that what we offer is so important and valuable that I truly do want women to benefit from it (whether we provide it or not).

But it is the member’s involvement that irritates me. If the roles were reversed, I can’t imagine the circumstances in which I wouldn’t find a way to talk to someone like me about my new business involvement.

They say that imitation is the highest form of flattery, perhaps, but sometimes it is just plain rude and offensive.

So, again, what to do? If I were as “brazen” as Penelope Trunk I’d probably just write all about it and the parties involved (don’t get me wrong, although our styles are quite different, I have quite a lot of respect for her…you can see her hold her own in an insulting interview with CNN’s Rick Sanchez).

For me, I think I will call the other business and highlight the similarities in positioning and language. I don’t think it looks well for them to have a carbon copy of our offerings. I will reiterate that I am genuinely glad that they will be providing shared workspace to women that we are unlikely to serve because I think it is a tremendous benefit to those women. Perhaps this conversation will help us to reframe the relationship and we can move forward with a different tone.

And for the former member? I don’t think I will reach out to her. This is not the way that I play business. This is not the kind of competitor that I want to swim with. They won’t help me achieve my personal best and given her apparent ethics I wouldn’t send someone to her offering if they weren’t a good fit for IGC. I know of a business that got started in a similar way (spinning off and creating a competitor business) and I don’t do business with them for the same reason.

And while her behavior was seemingly deceitful, it was definitely short-sighted. Another valuable lesson that I learned from swimming was that each meet was just one of many opportunities to excel and do well. Sure there were always a few very big meets each year, but it was performance over the entire season that really mattered.

I think the most important thing I can do is leverage the learning opportunity. Rearticulate my stance on competition and my own business ethics. Talk with other IGC members about the importance of transparency, trust, and respect. Swim with the right “competitors”. Focus on doing my personal best and performing well far into the future.