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* So, what do you think of all the bells and whistles that Scour has to offer?
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thoughts and findings for women entrepreneurs and small business owners
In my experience, people like to help others (ok, not everyone, but most people do). Even if they are not “connectors” by nature, when asked a lot of people will make their best effort to help. Perhaps it makes them feel good, hopefully they recognize all the help they have received along their professional journey and feel obliged to pay it forward, perhaps they believe in Karma - whatever the reason, most people really are motivated to help in most matters!
But there is a catch – you need to be very clear about making it known how people can help you or what you need from them.
If you are trying to develop new business and you are taking partners and colleagues out to coffee to connect, be clear about what type of business you are looking for specifically. Often people tell others what they are good at, describe their product or service and assume that their needs / target market is self explanatory. I can assure you they are not! We are so inundated with information that it is hard to remember lots of details – keywords are the way to go.
When I meet someone new and they ask about my business, I want them to walk away knowing that I CONSULT to WOMEN BUSINESS OWNERS and I have a WORKSPACE. If they can remember that – I am golden. What are your Keywords?
As a business that is not only itself designed and marketed towards women, but that also works closely with more than 200 women-owned businesses we see a lot of gendered marketing and offerings. In most cases even if these small business’ offerings don’t suit your particular taste or need, they still have a ring of authenticity to them.
Here are just three examples that tasteful, authentic, and are clearly intended to have a feminine appeal.
Just Say Jodi
Inner Rewards
Down to Earth Finance
These stand in direct contrast to the recent launch of two “for women” offerings by both Mars and Dell.
Mars is testing the “Fling”, their first new candy bar in 20 years. The candy bar is 85 calories and resembles a slimmed-down twix. Criticism has come over the fact that the packaging refers to the candy bar as “chocolate fingers” (apparently an industry term) and is stamped with the slogan “Pleasure Yourself”. Oh, and the candy bar actually sparkles. (More at NPR)
Dell recently launched a site focused on marketing their Netbooks towards the female consumer. The site is called “Della”. Della has 4 main navigation choices: Products (their standard laptops pictured in pink and red accompanied by watered-down tech language); Featured Artist (the connection seems unclear but profiles Robyn Moreno and features a video of her vintage shopping); Tech Tips (5 simplified “benefits” of having a Netbook – track your exercise regime, plan a vacation); and Giving (how to donate your old laptop). And of course the site is puncuated by "Shop Now" or "Buy Here" links.
Much of the critique on these two initiatives centers the campaigns seeming forced and overdone. At the very best folks have been saying that these products missed the boat on what is important to women consumers and at the very worst folks have been citing these products as prime examples of sexism.
Many of these comments can be found right on the Della site, or on the NPR site with regard to the Fling (interestingly aside from the overall calorie count, Mars didn't seem to pay attention to the health beenfits of the Fling as it has hydrogenated oils in it!).
Makes you wonder about the decision making process around these branding efforts, right? The idea to target women consumers is a good one, but obviously one that can be horrendously executed. I wonder in a market saturated with great examples of marketing done well, why these two campaigns have seemed to miss the mark so greatly. Certainly Luna Bar managed to market a food bar to women without insulting women in the process, and HP recently repositioned their netbook as an accessory by partnering with Vivienne Tam without mitigating women’s technological capacity and prowess.
You can see the “research elements” that each tried to capitalize on…sleeker, softer look for Della, the link between chocolate and passion for the Fling. Giving the benefit of the doubt, it seems that these companies just got a bit derailed in the “translation” process.
In my opinion part of the reason that these initiatives fall flat is that they seem to be a discordant patchwork of consumer insights with no real substance or mission or purpose backing it up. The result is a hollow candy shell of an idea that is empty inside. Unless of course, this is how these brands see us women, and then in that case it may not be a problem of execution but rather one of perception.
Posted by Adelaide
In line with our LookBook from last week (on the PixelHotel), we wanted to share another taken for granted concept that has turned convention on its head.
MiniBar in Amsterdam asks you to serve yourself! Upon entering you are given keys to 45 minifridges and given the green light to help yourself to all food and drink. It is unclear how the pricing works (hopefully it is not as exorbitant as hotel minibar pricing!!) and whether reservations are necessary but it is an interesting idea all the same.
What makes self serve so appealing? When would you want to use this service?
What other aspects about basic services and institutions do we take for granted? I believe we have heard of a restaurant where you are able to cook for yourself/ make it yourself...Anyone? Think this would work? Would you want to go?